customer feedback – The Affiliate Hub Blog

Running a small business can be a brutal endeavor. Every day you're biting off more than you can chew and it's inevitable that you're not going to get it right all the time. When you get it wrong, you can bet you'll hear those customer complaints loud and clear. Customer feedback is the heartbeat of any functioning business but when the feedback is negative it can have a significant emotional impact on you as a business owner because this is your baby. Resource Article: How to Get Customer Feedback You Can Use In Your Business This is your thing! This business is what you have poured in your heart and soul into. As such, it's easy to take the feedback personally. But to be honest with you, this doesn't help the situation. There is an art to handling negative customer feedback an...

In an attempt to expand our businesses, we often forget the importance of feedback and constructive criticism. Successful businesses aim for quality above quantity. An active approach to generate customer feedback ensures that you stay coherent with the community's needs, which acts as a guiding beacon for the growth of the business. According to a survey conducted by Invesp, 90% of potential customers read online reviews before buying from a brand, and 88% trust customer feedback as the holy grail of honest recommendations. Feedback is a powerful tool when it comes to customer retention. Reaching out to your customers to ask for feedback makes them feel valued, and it helps in creating stronger relations with them. Why is Customer Feeback Important? Acquiring a customer's unbiase...

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How to Get Customer Feedback You Can Use for Your Business